For Francis Etisson, a resident of Africa, life had become increasingly difficult due to chronic sinus issues that persisted for over 3–4 years. Constant nasal congestion, headaches, breathing difficulties, and repeated infections had started affecting his overall health and day-to-day life. To make matters worse, Francis also suffered a minor stroke, further complicating his medical condition and increasing the urgency for specialized care.

With limited options locally, Francis turned to Medserg for guidance. After a detailed medical review, the team recommended Marengo Asia Hospital in India — a center known for its advanced ENT care and multi-disciplinary support. He was placed under the expert supervision of Dr. Kunal Nigam, a renowned ENT surgeon specializing in complex sinus procedures.

Upon arrival, Francis received end-to-end assistance from Medserg, including airport pickup, hospital coordination, interpreter support, and accommodation arrangements. After thorough diagnostic evaluations, Dr. Nigam successfully performed a minimally invasive sinus surgery, designed to restore normal breathing and eliminate long-standing inflammation.

Despite his medical history, Francis responded remarkably well. Post-surgery, he reported immediate relief in nasal breathing and a drastic reduction in sinus-related symptoms. Under continuous medical monitoring and physiotherapy support (due to the earlier stroke), his recovery was both smooth and steady.

Today, Francis is back home with a renewed sense of health and gratitude.

“For the first time in years, I can breathe freely. Thanks to Medserg and Dr. Kunal Nigam, I feel healthy and hopeful again.”
– Francis Etisson